We use a system for our Scouting administration called Online Scout Manager (OSM). This offers us a facility that allows all parents the ability to pay for their son/daughter’s termly subscription fees and selected activities by an online payment method.

This facility is through a company called GoCardless. (GoCardless is sponsored by the Royal Bank of Scotland and regulated by the Financial Conduct Authority).

You will be sent a Payment Request email via Online Scout Manager when a payment is due. You will also be sent automatic reminders as the due date for payment approaches.

We have two different payment schedules:

• Monthly Subs – this is for all monthly subscription fees.
• Activities – this is for all events, camps and activities.

You will need to log into your Parent Portal Account.

The system operates in two modes:

• Subscription – your direct debit will automatically be debited when there are payments needed for your child
• Pay Now – you have to approve each payment by logging into the payments area of your parent portal

Whether or not you choose to authorise each payment individually, or subscribe to them all, you will be emailed each time a payment is needed and you’ll be able to cancel it if you want.

All payments are protected by the Direct Debit Guarantee.

If you have any questions, please visit our Frequently Asked Questions page to see if your questions has been answered.

Please watch the payments video tutorial.